Working Case in Hungary: How a Hungarian Restaurateur Elevated His Business with Our Food Delivery Robots
In the bustling culinary scene of Budapest’s historic District VII, where cobblestone streets hum with diners savoring goulash and chimney cake, local restaurateur Istvan Horvath faced a growing dilemma.
Istvan had run his family-owned bistro, Korona Kitchen, for over a decade, building a loyal following with homemade recipes and warm hospitality. But as tourism rebounded post-pandemic, his small team of waitstaff struggled to keep up. Peak hours—especially weekends—turned chaotic: orders got mixed up, tables waited too long for drinks, and harried servers often missed special requests. “We were turning away customers because we couldn’t handle the volume,” Istvan recalls. “I knew we needed a solution, but hiring more staff was expensive, and trained servers were hard to find.”
That’s when a friend sent him a link to Foodline’s smart food delivery robot while they were researching restaurant tech at a trade fair.
“At first, I was skeptical,” Istvan admits. “Robots in a cozy, family-style place? Would they fit our vibe? But the specs caught my eye—smart navigation to avoid busy tables, automatic order sync with our POS system, and even a friendly voice module that speaks Hungarian. I decided to send a query.”
Within hours, Foodline’s sales team responded with details: pricing tailored to small businesses, shipping to Budapest’s Ferenc Liszt International Airport, and a live demo video of the robot gliding through a crowded restaurant, dropping off dishes with precision. “The demo sealed it,” Istvan says. “It moved so smoothly, like it could read the room. We placed the order that week.”
Three weeks later, the Foodline delivery robot arrived. With step-by-step guidance from Foodline’s tech support team (via video call) and a user-friendly manual in Hungarian, Istvan and his staff had it operational by the end of the day. “Even my 19-year-old niece, who handles our social media, figured out the controls in 10 minutes,” he laughs.
efficient food delivery robot
The impact was immediate. Where the team once managed 25 table deliveries per hour during rushes, the robot—dubbed “Bogi” by staff—handled 60, with zero mix-ups. Servers shifted focus to customer interaction, and complaints about wait times dropped by 85%. “Guests love Bogi,” Istvan says. “Tourists take photos, regulars joke about ‘our hardest-working team member.’ It’s become part of the restaurant’s charm.”
As Korona Kitchen thrived, Istvan expanded hours and hired two more chefs to meet demand—boosting local employment. Neighboring café owners started visiting to see Bogi in action. “It’s not just about speed,” Istvan explains. “It’s about consistency. We can promise every table gets the same great service, even when it’s packed.”
Today, Korona Kitchen is a fixture in District VII, drawing rave reviews for both its food and innovative service. Istvan’s story shows how the right technology—paired with passion—can turn a local favorite into a standout success.
Ready to redefine service in your venue? Leave a message below, and our team will reach out to discuss how Foodline’s automatic food delivery robot can work for you.
